2018 CRC Contests

Get the recognition you deserve!

The 2018 CRC Contest application period is closed. All applicants will be informed about whether they or their nominees are winners by late November. Thank you for your participation! 

The 2018 CRC Symposium Case Study Competition and the 2018 CRC Achievement Awards are two application-based contests that showcase excellence in the medical staff services and leadership fields. Winners, who will be selected by a panel of esteemed industry experts, will receive free admission to and recognition at the 2018 CRC Symposium in Las Vegas, Nevada.

2018 CRC Symposium Case Study Competition

CRC is seeking a pioneering MSP, physician leader, or small team (up to three people) to present a compelling case study at the 2018 CRC Symposium, which will be held in February in Las Vegas, Nevada. Whether you’re a seasoned educator in search of a broader platform to share your expertise or a yet-to-present professional with big ideas, this is the ultimate opportunity.

Any MSP or medical staff leader who is currently involved in credentialing, privileging, peer review, or another important medical staff function is welcome to submit a case study application. The winning proposal will highlight a creative solution that the presenter(s) have helped implement at their organization. By imparting their in-the-trenches experiences and lessons learned, the chosen speaker(s) will shed light on an issue, practice, or principle that affects stakeholders across the modern medical staff landscape.

For application requirements and selection criteria, go here: https://credentialingresourcecenter.com/resources/2018-crc-symposium-case-study-competition-guidelines

2018 CRC Achievement Awards

CRC's Achievement Awards honor MSPs and medical staff leaders who make a difference in their organization and serve as an inspiration to the broader professional community. Nominate an outstanding colleague (or yourself) in one of the following categories:

  • CRC Medical Staff Professional of the Year
  • CRC Medical Staff Leader of the Year
  • CRC Excellence in Medical Staff Collaboration

For general nomination requirements and the specific criteria for each category, go here: https://credentialingresourcecenter.com/resources/2018-crc-achievement-awards-guidelines

Why should you apply?

Contest winners and judges weigh in

"The critical work done by medical staff professionals and medical staff leaders across the nation regarding practitioner competency is often misunderstood, under-recognized, and unappreciated. The CRC Contests seek to remedy this by offering an opportunity for these unsung heroes to move into the spotlight and be recognized for their achievement. And to add credibility to the entire process is a vigorous and rigorous evaluation and judging process by experts in the field. So here truly is a chance to shine and show how your work is part of the critical frontline in ensuring patient safety and how it simultaneously protects your organization and helps every practitioner to be the best they can be."
William K. Cors, MD, MMM, FAAPL, member of the 2017 and 2018 Contest Committees  
"Applying to the CRC Contests became a wonderful networking opportunity for me to share my knowledge and also benchmark with world-class organizations across the country. I have had an absolutely phenomenal experience working with CRC, and moving forward as a judge for the 2018 contest applicants, I will be looking for innovation, creativity, and transformative tools to improve outcomes." 
Raechel Rowland, RN, BSN, LSSBB, co-winner of the 2017 CRC Excellence in Medical Staff Collaboration Award and member of the 2018 CRC Contest Committee 
“Winning provided me the opportunity to build relationships, share knowledge with my colleagues, and receive it back from them. I was excited about this experience from the start, and I continue to hold that same feeling..” 
Heather Johnson, CPCS, winner of the 2017 CRC Symposium Case Study Competition and member of the 2018 CRC Contest Committee 
“Engaging active medical staff in governance of the medical staff is key to patient safety and innovative medical staffs. Recognition of these providers by a national group addresses these issues, encourages involvement, and validates the work of these providers. I felt honored by this recognition and feel it will encourage continued involvement by younger providers in medical staff governance.”
James J. Fitzgibbon, MD, FAAP, winner of the 2017 Medical Staff Leader of the Year award and member of the 2018 CRC Contest Committee 

2017 CRC Contest Results

Congratulations to the inaugural class of CRC contest winners! Below, you'll find bios and links to in-depth profiles on these accomplished professionals. Here, you'll find our official press release

2017 CRC Achievement Awards

CRC Medical Staff Professional of the Year

Olivia Loeffler, CPMSM, CPCS, is director of medical staff services at Glendale (California) Adventist Medical Center. In this role, which she assumed in 2013, she has oversight of special projects, governance documents, and tasks assigned by the MEC and president of the medical staff. Loeffler uses her knowledge of regulatory requirements, state laws, and her hospital’s bylaws and rules and regulations to be a liaison between physicians and administration with patient safety in mind. Prior to working in medical staff services, she was a physician recruiter for Hawaii Medical Center. Loeffler earned her Bachelor of Business Administration in 1988.

Read our profile on Olivia.


CRC Medical Staff Leader of the Year

James J. Fitzgibbon, MD, is a pediatrician at Akron (Ohio) Children’s Hospital. He served as the director of adolescent medicine from 1980 to 2016. Since 1980, he has been involved with the medical direction of healthcare at the Juvenile Detention Center in Summit County, Ohio. He served as chair of the credentials committee from 2005 to 2016. During his tenure as chair, the committee developed OPPE and FPPE processes and incorporated advanced providers and other nonphysicians into the active medical staff. He served on the medical staff at Akron Children’s Hospital as secretary-treasurer from 2001 to 2002, vice president from 2002 to 2003, and president from 2003 to 2004. He also served as associate director of the residency program at Akron Children’s from 1998 to 2010. Dr. Fitzgibbon is currently a professor of pediatrics at Northeast Ohio Medical University.

Read our profile on Dr. Fitzgibbon.


CRC Excellence in Medical Staff Collaboration Award

Thomas Rohs, MD, is a surgeon in Kalamazoo, Michigan, and is affiliated with Ascension Borgess Health. He received his medical degree from University of Cincinnati College of Medicine and has been in practice for more than 20 years. Dr. Rohs serves as chief of staff and is the trauma services medical director. He is known for his commitment to process improvement and how it affects the patient experience. He worked closely on the infrastructure build of the FPPE/OPPE program and championed the development of clinical indicator metrics through the lens of patient safety and patient experience. Dr. Rohs is board-certified in general surgery and surgical critical care medicine.

Raechel Rowland, RN, LSSGB, is a medical staff quality specialist (MSQS) and is affiliated with Ascension Borgess Health. Rowland has 30 years’ experience in clinical nursing with expertise in quality, patient safety, regulatory compliance, and clinical informatics. She is known for her passion and commitment to process improvement. The MSQS role was created to focus on physician performance with a high-level goal of converting the current paper process to electronic physician scorecards, facilitating timely FPPE/OPPE processes for Ascension and its affiliated sites. Rowland is a Lean Six Sigma Green Belt and will showcase her work on building this improved process in a capstone project for Ohio University as she completes her BSN this April.

Read our profile on Dr. Rohs and Raechel.


2017 CRC Symposium Case Study Competition

Heather Johnson, CPCS, is manager of physician and practitioner services at PinnacleHealth and president of the South Central chapter of the National Association Medical Staff Services. A 15-year veteran of the medical staff services profession, Johnson recently applied her extensive skills and experience in creating PinnacleHealth’s CVO. Her professional objectives are to enhance the practitioner onboarding experience while empowering credentialing staff through ongoing education. 

Traci Shreiber is supervisor of physician services at PinnacleHealth. After 10 years in the finance industry, Shreiber joined a private neurology practice in 2003, participating in all aspects of practice management. Since joining the PinnacleHealth team—and the medical staff services profession—in 2013, Shreiber has helped streamline practitioner vetting processes, bridging the divide between credentialing and provider enrollment and overseeing implementation of custom medical staff software.

Read our Q&A with Heather and Traci.


The Selection Committee

The winners of the 2017 CRC Contests were chosen by the following esteemed industry experts:

  • Carol S. Cairns, CPMSM, CPCS, Advisory Consultant with The Greeley Company, Inc. in Danvers, Massachusetts and President of PRO-CON in Plainfield, Illinois
  • William K. Cors, MD, MMM, FACPE, Chief Medical Officer at Pocono Health System in East Stroudsburg, Pennsylvania
  • Sally Pelletier, CPMSM, CPCS, Advisory Consultant and Chief Credentialing Officer for The Greeley Company, Inc. in Danvers, Massachusetts
  • Cindy Radcliffe, CPMSM, Director of Medical Staff Services at St. Jude Medical Center in Fullerton, California
  • Todd Sagin, MD, JD, President and National Medical Director of Sagin Healthcare Consulting in Laverock, Pennsylvania
  • Mark A. Smith, MD, MBA, FACS, Senior Consultant with HG Healthcare Consultants, LLC and Chief Medical Officer at MorCare, LLC
  • Jennifer Svetlecic, MD, FCCP, System Director of Medical Staff Development at St. Luke’s Health System and Assistant Clinical Professor of Medicine at University of Missouri–Kansas City, School of Medicine in Kansas City, Missouri
  • Terry Wilson, BS, CPMSM, CPCS, Independent Consultant and Director, Medical Staff Services at Flagler Hospital in St. Augustine, Florida