Medical staff professionals (MSP) are no strangers to the grind of repetitive tasks—sitting on hold with payers, chasing down credentialing documents, tracking follow-ups manually.
Credentialing Resource Center Journal - Volume 34, Issue 11
In previous years, many medical staff offices didn’t have to deal with payer enrollment, but as illustrated in the 2025 MSP Salary Survey Report, MSPs and credentialers are increasingly having to fold it into their job duties.
Credentialing Resource Center Journal - Volume 24, Issue 11
Recently, the U.S. District Court of the Middle District of Tennessee-Nashville Division (the “Court”) granted the U.S. Department of Health and Human Services’ (HHS) motion and denied a physician’s motion for summary judgment regarding a report to the National Practitioner Data Bank (NPDB)...
Credentialing Resource Center Journal - Volume 34, Issue 11
At Parkland Health & Hospital System in Dallas, Texas, Maggie Palmer, MSA, CPCS, CPMSM, vice president of professional medical affairs, medical staff professional services, and regulatory affairs, faces a challenge that’s common among credentialing leaders: how to fairly and...
Credentialing Resource Center Journal - Volume 34, Issue 10
The Supreme Court of New Jersey (the “Court”) recently affirmed that documents are discoverable in a case as long as the documents are related to adverse events. Two plaintiffs in two connected claims sued a hospital company for over eight counts of negligence, harm, etc., and sought out...
Credentialing Resource Center Journal - Volume 34, Issue 10
When the pandemic forced CommunityCare—a Tulsa, Oklahoma–based health plan—to go paperless “in three days,” credentialing manager LaShawna Brown, CPMSM, CPCS, found herself navigating wholesale change. The sprint to digitize catalyzed a longer journey: re-platforming, re-...
Credentialing Resource Center Journal - Volume 34, Issue 10
As hospitals and health systems prepare for the 2026 update to The Joint Commission (TJC)’s accreditation standards, one of the most significant changes on the horizon is the proposed merger of the Life Safety (LS) and Environment of Care (EC) chapters into a single, comprehensive Physical...
