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3 ways COVID-19 transformed healthcare delivery through telehealth

As 2020 launched, healthcare executives had no way of knowing the havoc a novel virus that had emerged in Wuhan, China, would wreak on the healthcare industry. By March 11, 2020, the World Health Organization acknowledged a pandemic was in progress, and COVID-19 began impacting the U.S. population. Hospitals and healthcare systems went into overdrive, brainstorming new ways to protect patients, and providers set out to devise new ways to deliver care.

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