Miscommunication is more than a problem in healthcare—it’s a massive patient risk that can cause real harm. A December 2021 report published in the Journal of Patient Safety identified communication failures in 49% of medical malpractice claims between 2001 to 2011. Of those claims, 53...
Ethical behavior refers to the choices you make when no one else is looking, whether at home, in public, or in the practice setting. Unfortunately, there is no black-and-white way to define what behavior is considered ethical or unethical. Ethical behavior hinges on multiple factors, including...
Heather Frazzetto, CPMSM, had a front-row seat to the radical changes in healthcare since the emergence of COVID-19 in early 2020. Along the way, the industry learned many lessons. For instance, remote work works.
Depending on the scope of a centralized verification organization’s (CVO) responsibilities and its delegation agreements, various models and organizational structures can be employed to carry out its functions. The size of the organization and the geographic location of its contracted facilities...
The Joint Commission (TJC) has published a list of the most frequently cited elements of performance (EP) from surveys conducted during 2021 to help healthcare organizations proactively address similar issues at their own facilities.
The story regarding Yale New Haven Hospital (YNHH) and late-stage physicians carries on in the legal arena. In February 2020, the U.S. Equal Employment Opportunity Commission (EEOC) charged YNHH, the teaching hospital of the Yale School of Medicine, with violating federal law by adopting and...
As of this month, all applicants seeking their initial physician licensure in Massachusetts or applying for license renewal through the state's Board of Registration in Medicine (BORIM) must complete training on implicit bias. Massachusetts joins several other states that already require similar...
Hardly any part of healthcare remains a solo sport. There used to be a place for the individual superstar, but while those roles may continue to exist, they only arise on the wings of a team that supports and protects the provider in the star role.
Ask any healthcare executive to name the biggest issue that will demand their attention in 2022, and the response will be staffing shortages and their impact on patient safety. Those focused on improving care quality might consider how key trends will play out and the impact of current industry...
The Biden administration issued an emergency regulation in November 2021 requiring COVID-19 vaccination for healthcare workers at facilities that participate in Medicare and Medicaid programs. Those who refuse the vaccination and do not obtain an exemption can’t practice medicine at those...
