Communication is generally acknowledged as a two-way flow of information between a sender and a receiver. In theory, the sender generates a message that is forwarded to the receiver, who captures the message and then formulates a response that is returned to the sender.
Communication...
Credentialing Resource Center Journal - Volume 31, Issue 11
A hospital can’t charge a patient for a procedure based on its chargemaster rate after mistakenly quoting her a lower cost, according to a recent decision by the Colorado Supreme Court (the “Court”).
Centura Health’s St. Anthony North Health Campus (the “Hospital”) sued the patient, Lisa...
Credentialing Resource Center Journal - Volume 31, Issue 11
Primary source verification (PSV) is required for confirming a practitioner’s identity before they join your organization. This can include checking with the practitioner’s listed training program to verify that they graduated from that program, checking with the state licensing board to ensure...
Credentialing Resource Center Journal - Volume 31, Issue 10
The U.S. healthcare staffing crisis is severely impacting patients. Among other effects, it is causing a dramatic increase in the length of expensive hospital stays.
Credentialing Resource Center Journal - Volume 31, Issue 10
The Court of Appeals of Washington (the “Court”) affirmed a trial court’s decision in favor of a medical school that rescinded an employment offer to a physician who failed to complete and submit her pre-employment paperwork.
The plaintiff, Roberta Bruni, MD, filed suit against the...
Credentialing Resource Center Journal - Volume 31, Issue 10
The Patient Safety and Quality Improvement Act of 2005 (PSQIA) established a voluntary reporting system designed to enhance the data available to assess and resolve patient safety and healthcare quality issues, according to HHS officials. It first became effective in 2009. Government officials...
Credentialing Resource Center Journal - Volume 31, Issue 9
LaShawna Brown, CPMSM, CPCS, credentialing manager at CommunityCare Managed Health Plans of Oklahoma in Tulsa, wasn’t sure if she could take the plunge. The management plunge, that is. A manager position was open at her healthcare facility. She was the likely choice. But she had doubts.
Credentialing Resource Center Journal - Volume 31, Issue 8
Due to a lack of clear guidance on the issue and the risk of disposing of something they may need to reference later, many medical staffs choose to keep every record that has ever made its way to the medical staff services department. But is this best practice?
Credentialing Resource Center Journal - Volume 31, Issue 8
A New York hospital being sued after one of its physicians was convicted of sexually assaulting several patients can’t use the state’s peer review privilege or the Health Insurance Portability and Accountability Act (HIPAA) to prevent one of the victims from discovering the identities of the...
