Many medical staff leaders are uncomfortable approaching physicians whose performance has been deemed questionable and often wait until conclusive data or an adverse event forces them into action. Managing poor performance should be thought of as a series of escalating interventions designed to...
Credentialing Resource Center Digest - Volume 9, Issue 1
Many organizations have faced the challenges posed by a practitioner on the medical staff who wishes to rescind a leave-of-absence (LOA). Consider this scenario: A practitioner who has been part of the medical staff for a number of years opts to take a LOA for...
Credentialing Resource Center Digest - Volume 8, Issue 50
Develop a customized leadership training program with input from past, current, and potential medical staff leaders. These leaders should identify the most pressing challenges and leadership skills that the training program will address. Category I continuing medical education credits should be...
Credentialing Resource Center Digest - Volume 8, Issue 49
Once the application is complete and verified, the medical staff has opportunities to speed up the credentialing and privileging process. A hospital can opt to use "expedited credentialing" for applications that "do not raise concern."
Credentialing Resource Center Digest - Volume 8, Issue 49
Conducting an intervention with a disruptive medical staff member can be emotionally draining for even the most experienced physician leader. The process is made a bit easier if the leader is prepared.
Credentialing Resource Center Digest - Volume 8, Issue 49
My letter this week discusses strategies to address the challenge posed by practitioners who have low- or no-volume at your hospital but who are active at another hospital. The job of assessing the competence of a provider who treats a majority of his or her patients at another facility is...
Credentialing Resource Center Digest - Volume 8, Issue 48
Leaders often struggle to delegate. However, the ability to delegate responsibility for day-to-day decision-making and problem solving is an important leadership skill. Delegating is appropriate for people who are self-reliant achievers-people who are competent and committed and who therefore do...
Credentialing Resource Center Digest - Volume 8, Issue 48
As part of the ongoing commitment to continuously improving their quality of service, many Ritz Carlton hotels have organized a program known within the industry as "idea boards." These simple bulletin boards are placed in strategic locations throughout the facility. Hotel employees can pin up...
Credentialing Resource Center Digest - Volume 8, Issue 48
Dear medical staff leader:
It is likely that your credentials committee currently has a reappointment request before them that was submitted by a physician with privileges who rarely-or never-admits patients or performs procedures at your facility. As a medical staff leader, it is...
