Better Times Hospital is in crisis. The medical staff is deeply rooted in a departmental structure that relies heavily on committees, and few physicians want to serve on them. Joe, the medical staff president, has just finished reading Leading Change by John Kotter and has...
Every healthcare provider will tell you that patients are customers, and customers can take their business elsewhere if they are unhappy about any aspect of their experience. To keep patients, and thus reimbursement, coming in the door, hospitals must focus on achieving strong patient...
Credentialing Resource Center Digest - Volume 13, Issue 13
Many organizations have provided a focused approach to peer review by identifying and addressing clinical practice concerns at the division level rather than escalation to the formal peer review committee. The formal...
Credentialing Resource Center Digest - Volume 13, Issue 13
Seventy-five percent of health systems and hospitals plan to expand existing service lines, while 50% say they will create new ones, according to the organizations’ leaders who were surveyed by...
Credentialing Resource Center Digest - Volume 13, Issue 13
