Featured webcast: Implementing communication strategies for OPPE reports and review processes

This 90-minute webcast is the second in a three-part series focusing on OPPE. Last month, you learned how to create the framework for your OPPE process; now learn how to communicate the results to your medical staff. How do you facilitate a positive, beneficial conversation between physician leader and physician under review? Speakers Valerie Handunge, MA, senior healthcare strategy and operations consultant, Deloitte Consulting, and Evalynn Buczkowski, RN, BSN, MS, regional director, clinical performance support, Henry Macomb Hospitals, will share their best practices for turning defensive physicians into engaged physicians. Implementing Communication Strategies for OPPE Reports and Review Processes will be held on Wednesday, July 25, 2012, 1-2:30 p.m. EST.

Take a look at the agenda: 

I. Creating the impetus for performance improvement
                A. Who needs to be educated on OPPE
II. Developing comprehensive OPPE reports and workflows
III. Supporting difficult performance conversations
                A. The SOAP framework
IV. Valuing strong performers through recognition programs
V.  Live Question & Answer Session

It’s not too late to register for the three-part OPPE Best Practices series. Listen to a recording of the first show and get signed-up for the final show in August, all for the price of only two shows! To register for the program, call 800-650-6787 or click here.