The U.S. District Court for the Western District of Virginia granted a plaintiff's motion to compel discovery of a hospital's fall prevention policies, training materials, and incident reports after a patient fell while his bed sensor was turned off and suffered injuries that...
In the last installment, the medical staff model change initiative at Better Times Hospital hit the wall. The guiding coalition again sought counsel from John Kotter's Leading Change. It became apparent that in addition to the long haul, a short-term win was needed. The...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
A rash of cases in 2012 have piqued the interest of healthcare systems and legal experts on the matter of peer review protections. These cases serve as a timely reminder that medical staff services departments should take some time to review their procedures and ensure they are...
Admitting fault and apologizing are skills that don't come naturally to many physicians, not because they are physicians, but because they are human, says Daniel O'Connell, PhD, master trainer and course manager at the Institute for Healthcare Communication in New Haven, Conn.
In mid-May, CMS released a final rule containing many changes to its hospital Conditions of Participation (CoP). There has been some confusion over the change allowing one governing body for a multihospital system. Some hospitals have mistakenly interpreted this to mean...