When you, as a manger, find yourself repeatedly addressing the same issues, ask yourself whether you have really addressed them or just placed a temporary bandage on them. When processing any complaint from staff, colleagues, or physicians, always be sure to follow these important steps.
Credentialing Resource Center Digest - Volume 10, Issue 12
During the past six months, the Agency for Healthcare Research and Quality (AHRQ) has increased its number of inpatient quality indicators (IQI) and patient safety indicators (PSI). Indicators targeted for 2010 include death among surgical patients with treatable serious complications,...
Credentialing Resource Center Digest - Volume 10, Issue 11
A lack of precision should not prevent the reasonable interpretation of physician performance data as long as the data are being used reasonably. Executives make reasonable decisions all the time based on imprecise data. Here are four helpful principles regarding the interpretation of imprecise...
Credentialing Resource Center Digest - Volume 10, Issue 11
