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A medical staff leader's guide to change management

The medical staff model change initiative at Better Times Hospital has hit the wall. The medical staff is in an uproar over the administration's assault on their cherished structures and processes. Department chairs grouse that the rug is being pulled out from under them. The resounding conversation in the medical staff lounge is that the current model has served the medical staff well for at least 30 years, so why change it? Physicians view the guiding coalition as a bunch of turncoats who have sold out to administration.

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