You have requested access to member only content.
MSP's voice: Curiosity is key to superior customer service
Medical staff services and credentialing professionals do business with customers who want to be heard and who require expeditious action and follow-through. Professionals in our field have much to consider in their day-to-day work—regulatory compliance, adherence to medical staff bylaws, credentialing, peer review, database management, committee support, and more. Excellent customer service goes with the territory, but do we really think of it as a key initiative?
This is an excerpt from a members-only article. Please log in or become a member to read the complete article.
Please Log In
Unable to log in?
Click here to reset your password or unlock your account.
Forgot your username?
Contact customer care at customerservice@hcpro.com or call 800-650-6787, between 8 AM - 5 PM CT
Not a member? Let's fix that!
A membership to Credentialing Resource Center (CRC) provides credentialing and medical staff professionals with a searchable database of continuously updated tools, best practice strategies, and compliance tips developed by industry experts. With three levels of membership, you can choose the solution that works best for you!
Register to access the free content available through the CRC site or become a member today. Click here for more information.
For questions and support, please call CRC customer service: 800-650-6787.