Credentialing Resource Center Digest - Volume 9, Issue 26

Ask the expert: How should our hospitalist program measure patient satisfaction?

July 2, 2008

To provide physicians with critical patient satisfaction information, hospitalist programs should identify, measure, and collect the data that will be most useful. Although many hospitals turn to third-party organizations to help them develop systems for capturing patient satisfaction...

Credentialing Resource Center Digest - Volume 9, Issue 26

Five dynamic tensions in contemporary medical staffs part 3: Balancing independence and mutual accountability

July 2, 2008

Independence enables physicians to exercise their clinical judgment and skills in the best interests of patient care. However, physicians are accountable to the governing board for all of their activities within the hospital.

Credentialing Resource Center Digest - Volume 9, Issue 25

Tip of the week: Maximize your PR capabilities

June 25, 2008

The medical staff office is the public relations and information department for the medical staff, and sometimes even other hospital departments. In addition to producing newsletters or other publications, medical staff public relations may also include additional activities.

Credentialing Resource Center Digest - Volume 9, Issue 25

Ask the expert: What are relative value units?

June 25, 2008

Relative value units (RVU) are the standard measures of physician services or the procedures physicians perform.

Credentialing Resource Center Digest - Volume 9, Issue 25

Medical staff leadership: Pulling all of the pieces together

June 25, 2008

This is the last installment of my current series that defines the steps every new and experienced medical staff leader should take to be an effective medical staff president. Establishing the proper framework is essential to understanding where you are headed and what you and your team want to...

Credentialing Resource Center Digest - Volume 9, Issue 24

Ask the expert: What are adequate rewards to entice medical staff members into leadership roles?

June 18, 2008

In the past, the stature of holding a leadership role in the hospital was reward enough for most physicians. For some, the greatest reward continues to be the sense of accomplishment that comes from influencing important issues, but others are looking for more.

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