Tip of the week: Create OPPE quality indicators specific to your organization

Organizational culture, patient volume, and the types of services your organization offers  all help determining meaningful quality indicators by which physician performance can be measured. When developing a list of OPPE indicators, consider the following:

  • Relevance: Are the indicators relevant to physician performance?
  • Competency: Do the indicators relate to an important expectation?
  • Type: What type of indicator would be most appropriate?
  • Data source: Should the data come from clinical documentation, incident reports, or perception surveys?
  • Attribution: Can the indicator measure individual physician performance with reasonable reliability and accuracy, or is it effective only when measuring the performance of the medical staff specialty as a group?
  • Availability: Can you get the data today or will it take time to collect?
  • Benefit: Is the cost to measure the data worth the improvement benefit?

This week’s tip has been adapted from The Essential Guide to Medical Staff Reappointment: Tools to Create and Maintain an Ongoing, Criteria-Based Process, Second Edition by Anne Roberts, CPMSM, CPCS.