Tip of the week: Send physicians reminder notices to return important documentation

MSPs often struggle to receive information—including elements of medical staff applications—in a timely manner. Although the responsibility for providing the required information lies with the practitioner, there are certain things MSPs can do to be proactive. Sending out reminder notices before critical items are due to expire helps put the item on the practitioner’s radar (or the radar of their office staff). Some credentialing requirements, such as life support certifications, take several months to renew—the practitioner must attend a renewal course, and, at times, it can take several months to find a class with an opening. Sending reminder notices is a courtesy, of course, but it does help keep busy practitioners on track.

This week’s tip is excerpted from The Essential Guide to Medical Staff Reappointment: Tools to Create and Maintain an Ongoing, Criteria-Based Process, Second Edition, by Anne Roberts, CPMSM, CPCS.