With 23 years in the field—from hospitals to telehealth to solution architecture—Travonya Quarles, CPMSM, CPCS, LSSYB, aPHR, CPLS, knows the credentialing world from every angle.
Burnout can often manifest in subtle ways, such as declining productivity or resistance to change. This is true in medical staff services too. Dawn Anderson, CPCS, CPMSM, director of credentialing, privileging, and licensing at Ob Hospitalist Group, witnessed this with her credentialing team.
Effective communication is essential for ensuring patient safety and quality care. The Joint Commission reports that communication failures are among the most frequent causes of harmful medical errors. Not surprisingly, these errors can lead to poor patient outcomes such as misdiagnoses, patient...
Your organization should assess bylaws on an annual basis and whenever a regulatory body introduces a new standard or makes changes to an existing standard. However, a thorough assessment of your bylaws can occur less frequently.
Healthcare providers often find themselves on the receiving end of verbal, emotional, or physical abuse at work. Despite making up only 10% of the workforce, healthcare workers experience 48% of nonfatal injuries due to workplace violence (WPV). While the drivers and causes of violence are...
