At her first medical staff services conference, Sara Cameron heard a story that many medical staff professionals eventually encounter. “They started talking about this gentleman, Michael Swango, a serial killer physician,” she recalls. “And I was like, ‘Oh, I know him.’ ”
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Performing credentialing process audits is similar to conducting patient record audits in that it is usually more productive to audit specific aspects of the process to answer specific questions. This is as opposed to attempting to audit an entire credentials file to address every possible...
In previous years, payer enrollment wasn’t something that credentialers and MSPs had to deal with, but like several other responsibilities, it is gradually becoming incorporated into their job duties.
Credentialing Resource Center Journal - Volume 35, Issue 1
In light of the 2026 Salary Survey Report coming out this spring, CRC highlights some important statistics from last year’s survey, which can be found, along with several other data, in the 2025 Salary Survey Report here. This is Part 1.
Many MSPs and organizations have succession plans in place for when their employees retire, but how do you help prepare these new leaders for their roles? It’s more than just giving them the position—you have to prepare them for the difficulties and challenges they may face.