When asked how they began their career in medical staff services, many MSPs have stated that the job “just fell into their lap.” Many MSPs and credentialing professionals, especially those who have been in the profession for a long time, didn’t have a lot of formal education or training that...
MSPs are often responsible for recording minutes at medical staff meetings. Minutes must be recorded accurately and must cover the topics discussed and any conclusions that were reached.
The real transition in credentialing software lives in the details: data cleanup, workflow redesign, team retraining, communication, and ongoing provider education.
One of the key challenges that low- and no-volume providers present is how to assess their competence when you have little or no data on their performance in your organization. Most medical staff leaders say it is difficult to get any information of real value from references today.
In previous years, payer enrollment wasn’t something that credentialers and MSPs had to deal with, but like several other responsibilities, it is gradually becoming incorporated into their job duties.
Credentialing Resource Center Journal - Volume 35, Issue 1
In light of the 2026 Salary Survey Report coming out this spring, CRC highlights some important statistics from last year’s survey, which can be found, along with several other data, in the 2025 Salary Survey Report here.