My first consulting assignment involved a surgeon on a small medical staff with chronic depression. He would experience meltdowns in the middle of the night when nurses attempted to rouse him from a fitful sleep. On two occasions he slammed down the phone after being asked to...
When you attend conferences focused on medical staff services issues, you may come home eager to implement a new strategy or update a form, but because of the information overload, your efforts may come screeching to a halt. As you try to remember what a speaker said about peer...
Last month, we discussed how the medical staff leadership can build bridges between themselves and the medical staff members to create more collegial, open relationships. In the final installment of this three-part series about medical staff communication, we discuss how...
Last month, we tested medical staff leaders' peer review knowledge. This month's quiz focuses on leadership issues that any medical staff leader or physician executive should have a firm grasp on. Take this quiz to your next medical executive committee or general medical staff...
Authority suggests being dictated to. Leadership suggests collaboration. It's been said that physicians will adapt to changes in practice if they get data proving it's the best move for the patient. Banner Health, a 14-hospital system based in Phoenix, is testing that assumption...
During what some physicians may consider the "good old days," taking ED call was a way for physicians to generate revenue and drive business toward their private practices. However, changes to the way payers reimburse physicians and a rising number of under- and uninsured...