Safety leaders must now do more than prevent harm. They must understand how patients perceive safety—because that perception is now one of the strongest predictors of patient engagement, loyalty, and willingness to return.
Credentialing Resource Center Journal - Volume 35, Issue 4
Hospital surveyors are no longer satisfied with documentation that shows issues retrospectively. They want to see that organizations can identify safety risks as they emerge, respond within the...
Hospitals across the country are spending record amounts on healthcare, and many are quick to trim down on staff in response to increasing financial pressures. However, doing so will quickly erode hospital quality and patient safety.
Credentialing Resource Center Journal - Volume 35, Issue 3
In this Q&A, Julie Siemers, MD, author and nurse educator, shares insights on what hospitals can do structurally to ensure patient voices lead to real change.
How does clinician burnout directly manifest in patient safety risks, and what early warning signs of burnout are often overlooked by hospital leadership?
Credentialing Resource Center Journal - Volume 35, Issue 2
Hospitals are under increasing scrutiny to keep patients safe from suicide, self-harm, and violent behavior—and CMS has just made its expectations for patient safety even clearer.