Heather Frazzetto, CPMSM, had a front-row seat to the radical changes in healthcare since the emergence of COVID-19 in early 2020. Along the way, the industry learned many lessons. For instance, remote work works.
Medical executive committee (MEC) meetings are the place to tackle the pressing questions that the events of the past several months have raised. For example, the MEC should discuss what it can do to ensure that the hospital does not become the focus of an Office of Attorney General...
In its simplest form, collaboration means working with others as equals. This can be a struggle for physicians, as medical education has generally fostered an individualistic culture by rewarding clinical skills such as autonomy, decisiveness, and independence. But for a successful physician...
The steps of an intervention with a physician who has been regularly preforming poorly will vary depending on the circumstances. However, there are some common guidelines to keep in mind.
Beginning June 1, the Massachusetts Board of Registration in Medicine is requiring all physicians applying for or renewing a medical license to undergo two hours of training on implicit bias (i.e., the unconscious prejudices and mistaken beliefs an individual may hold toward gender, race,...
In preparation for performance conversations, consider developing a formal training program for medical staff leaders, particularly for those who haven’t yet had the experience of delivering feedback. Create a concise and relevant curriculum that incorporates classes with both clinical and...
