Taking the Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) exams is a major undertaking. Many MSPs start studying a year or more before taking either exam and still feel nervous when they arrive at the test site.
Ask any MSP, and he or she will tell you that having the funds available to attend conferences and purchase educational materials, such as books and newsletter subscriptions, is essential to having a well-functioning medical staff services department (MSSD). However, those funds are often the...
Credentialing Resource Center Journal - Volume 19, Issue 2
What secrets do communication savvy MSPs have to share with their peers? The most common techniques are befriending the practitioner’s office manager and using the communication routes—whether phone, e-mail, or face-to-face conversations—that worked before.
Credentialing Resource Center Journal - Volume 19, Issue 2
MSPs can help alert medical staff leaders to a potential security risk by telling them about a practitioner who acts abnormally during the credentialing process. Because MSPs process applications for so many practitioners, they know what behaviors constitute normal stress versus those...
Minute taking is an art. Too little information in meeting minutes may result in inadequate documentation, whereas too much information can become fodder for plaintiff’s attorneys if the minutes become subject to discovery during litigation.
