One of the key challenges that low- and no-volume providers present is how to assess their competence when you have little or no data on their performance in your organization. Most medical staff leaders say it is difficult to get any information of real value from references today.
When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
When physicians are given feedback data regarding outcomes, a common response is “My outcomes are worse because my patients are sicker.” This concern is legitimate and should be addressed by...
The movement of care from the inpatient setting and the rise of clinically integrated networks (CIN) have resulted in an increasing need to push the evaluation of physician quality into these new territories.
The individuals who review practitioner health issues will vary from organization to organization, and in the hospital setting, it is dependent on the structure of the medical staff. Many healthcare organizations have established a working committee specifically dedicated to matters of physician...
Matching the clinical privileges a practitioner requests to his or her demonstrated current competence is critical. To accomplish this goal, hospitals must develop and maintain a criteria-based privileging system that accurately defines the services currently offered by the facility and...