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Planning a change to a just culture: Part one

The first step to moving toward a just culture to improve patient safety in clinical learning environments is undertaking a culture assessment to determine your organization's current culture. Once it has been completed, your organization's leadership has the daunting task of looking at what the findings tell them, including what the staff perceives as the organization's problem areas. In many cases, their perceptions are on target, but staff members are also fairly accurate in their assessment of the organization’s strengths. Once leadership has taken a look at what the staff has told them, it is up to the administrative team to work with department managers and staff to plan the change process.

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