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My day as a credentialing coordinator

As the credentialing coordinator of a residency program, my role is split between the clinical practice and the administrative office of the residency program. Although my primary role is to ensure the providers in the practice are credentialed to see patients, I also provide administrative support to the residency program. This used to include non-credentialing-related tasks, but the residents of the program rotate at other facilities that require specific paperwork (e.g., copies of the residents’ permits and liability insurance). Now, I’m preparing applications for residents, not necessarily credentialing applications, but the task is similar. Because of the split, I do my best to reserve the mornings for credentialing-related tasks and the afternoons for tasks related to the residency program. However, this does not always happen, and the two sometimes merge into one big mass of incessant tasks. (It’s a continuous cycle, but I’ve grown accustomed to the chaos over the years.)

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