In helping hospitals design effective medical staff quality committees to oversee their peer review programs, The Greeley Company must often help hospitals define the responsibilities of these critical committees. One area of debate is whether hospital performance improvement (PI) activities...
Credentialing Resource Center Digest - Volume 9, Issue 15
Direct-to-patient marketing by hospitals to tout a procedure, such as carotid stenting or artificial disk replacement, or service, such as hospitalists or a women’s center, is becoming commonplace.
Credentialing Resource Center Digest - Volume 9, Issue 15
It seems no matter how hard MSPs and medical staff leaders to try communicate important credentialing changes to physicians, a few physicians will inevitably claim they were left out of the loop.
Credentialing Resource Center Digest - Volume 9, Issue 14
In addition to the report itself, the medical staff office should provide physicians with additional materials to help them understand the report. The goal of most reports is to be concise and easy to read. Therefore, it is best not to include more explanatory detail than necessary in the actual...
Credentialing Resource Center Digest - Volume 9, Issue 14
Ask a physician leader what his or her job is, and you most often get a blank stare. After some fumbling, the individual likely provides a vague description such as, "Leading the medical staff," or "Running the department." Why? Because hospitals don’t typically provide physician leaders with...
Credentialing Resource Center Digest - Volume 9, Issue 14
There is a saying making the rounds in healthcare today: If culture and strategy are not aligned, culture eats strategy for lunch every time. The Greeley Company has certainly found this to be true for medical staffs. In our work across the country, we have found that medical staff culture can...
Credentialing Resource Center Digest - Volume 9, Issue 13
The Greeley Company has developed a way to describe physician performance measurement tools that reduces the time physicians spend on chart review while still providing accurate information on physician performance. It shifts the peer review process away from reviewing individual cases to...
Credentialing Resource Center Digest - Volume 9, Issue 13
MSPs often struggle to receive information in a timely manner. Although the responsibility for providing the required information lies with the practitioner, there are certain things the medical staff office can do to be proactive.
Credentialing Resource Center Digest - Volume 9, Issue 13
Many of us fear and avoid dealing directly, constructively, and meaningfully with our colleagues when they fail to meet common expectations. But, as I discussed last week, discipline can actually provide us with opportunities to better understand each other as individuals and professionals.
Credentialing Resource Center Digest - Volume 8, Issue 12
"Here is a quick idea that costs only about 2 minutes of time: Even though you may have thanked an employee at work for something they did "above and beyond", take the time to call them at home after their shift to thank them again. It's preferable for you to make the call from your home instead...
