When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
Many MSPs and organizations have succession plans in place for when their employees retire, but how do you help prepare these new leaders for their roles? It’s more than just giving them the position—you have to prepare them for the difficulties and challenges they may face.
Credentialing Resource Center Journal - Volume 35, Issue 1
Recently, the Superior Court of Pennsylvania partly granted and partly denied a couple’s request for the discovery of documents related to injuries sustained during the birth of their child.
Credentialing Resource Center Journal - Volume 35, Issue 1
Hospital and health system merger and acquisition (M&A) activity in 2024 paints a picture of an industry that looks stable on the surface but is still experiencing significant distress underneath.
The primary question a physician reviewer is trying to answer is whether a physician’s actions and decisions were appropriate independent of the care outcome. One of the main components of reviewing performance is identifying the key issues of the case. Physicians reviewers should ask themselves...
Violence in healthcare isn’t always patient-driven—and it’s not always confined to the four walls of a facility. In fact, some of the most dangerous events begin before a patient ever reaches the ER.
CRC recently talked with Julie Siemers, MD, author and nurse educator, about the devastating impact of communication breakdowns—and the lifesaving importance of listening to patients and families.
Credentialing Resource Center Journal - Volume 34, Issue 12
When physicians are given feedback data regarding outcomes, a common response is “My outcomes are worse because my patients are sicker.” This concern is legitimate and should be addressed by...
