Miscommunication is more than a problem in healthcare—it’s a massive patient risk that can cause real harm. A December 2021 report published in the Journal of Patient Safety identified communication failures in 49% of medical malpractice claims between 2001 to 2011. Of those claims, 53...
Ethical behavior refers to the choices you make when no one else is looking, whether at home, in public, or in the practice setting. Unfortunately, there is no black-and-white way to define what behavior is considered ethical or unethical. Ethical behavior hinges on multiple factors, including...
Credentialing Resource Center Journal - Volume 31, Issue 7
It seems like a paradox: As credentialing becomes more complex, MSPs are asked to credential practitioners even faster. Yet this is the case in most hospitals and health systems across the country. So how can MSPs reduce the number of days to process a credentialing file (also known as...
Heather Frazzetto, CPMSM, had a front-row seat to the radical changes in healthcare since the emergence of COVID-19 in early 2020. Along the way, the industry learned many lessons. For instance, remote work works.
Credentialing Resource Center Journal - Volume 31, Issue 7
The U.S. District Court of the Eastern District of Tennessee (the “Court”) recently dismissed a registered nurse’s claim against her employer that it violated her constitutional rights to procedural and substantive due process when it mandated that all healthcare employees be vaccinated against...
Depending on the scope of a centralized verification organization’s (CVO) responsibilities and its delegation agreements, various models and organizational structures can be employed to carry out its functions. The size of the organization and the geographic location of its contracted facilities...
Credentialing Resource Center Journal - Volume 31, Issue 6
The United States District Court for the Western District of Missouri (the "Court") denied a hospital's motion for summary judgment, finding that there were factual disputes that needed to be resolved by a jury regarding the plaintiff's claim of disability discrimination. A request for summary...
The Joint Commission (TJC) has published a list of the most frequently cited elements of performance (EP) from surveys conducted during 2021 to help healthcare organizations proactively address similar issues at their own facilities.
Credentialing Resource Center Journal - Volume 31, Issue 6
