Good documentation has always been recognized as a way to reduce malpractice exposure. For years, healthcare professionals have heard that “if it is not documented, it was not done.” Clear documentation reduces liability exposure in a number of ways. Good communication can prevent medical errors...
Credentialing Resource Center Journal - Volume 31, Issue 8
Use the July 11 CMS memo reminding hospitals of their obligations under the federal Emergency Medical Treatment and Active Labor Act (EMTALA) as a good opportunity to review policies and to educate doctors, nurses, and other personnel on requirements for caring for emergent patients who are...
On June 1, a disgruntled patient allegedly shot his back surgeon, another doctor, a receptionist, and a nurse before killing himself at St. Francis Hospital in Tulsa, Oklahoma. Another man was charged with attempted murder a few days later after allegedly stabbing a doctor and two nurses in the...
Transparency involves open and honest communication in an effort to be accountable. In healthcare, transparency can strengthen patients’ trust in their care providers. Additionally, being transparent when medical errors occur can ultimately contribute to overall care quality and safety.
Credentialing Resource Center Journal - Volume 31, Issue 7
Keeping up with provider enrollment as an organization expands is one of the top challenges for an MSP, according to respondents of the Credentialing Resource Center's latest survey on the state of the industry. It’s also top of mind for Mathieu O. Gaulin, CPMSM, CPCS, director of health affairs...
Credentialing Resource Center Journal - Volume 31, Issue 7
Miscommunication is more than a problem in healthcare—it’s a massive patient risk that can cause real harm. A December 2021 report published in the Journal of Patient Safety identified communication failures in 49% of medical malpractice claims between 2001 to 2011. Of those claims, 53...
Ethical behavior refers to the choices you make when no one else is looking, whether at home, in public, or in the practice setting. Unfortunately, there is no black-and-white way to define what behavior is considered ethical or unethical. Ethical behavior hinges on multiple factors, including...
Credentialing Resource Center Journal - Volume 31, Issue 7
It seems like a paradox: As credentialing becomes more complex, MSPs are asked to credential practitioners even faster. Yet this is the case in most hospitals and health systems across the country. So how can MSPs reduce the number of days to process a credentialing file (also known as...
