Ask the expert: What should a physician performance feedback report include?

This can be a tough question because there is no standard performance feedback report from which to work. While you'll want to decide what's best for your specific organization, all reports should include at least the following:

1. Provider data

2. Comparative data

3. Explanation of the data

Within elements one and two above, organizations must make a distinction between two types of data:

• activity data (how much work, e.g. admissions, procedures, a physician does in a time frame.)
• performance data (how well a physician does work)

The two data types are often confused and that can muddy feedback reports and make it harder to understand a physician's true value.