A Texas-based pathologist resigned after learning his employer charged his insurance company nearly $11,000 for a COVID-19 antibody test. Zachary Sussman, MD, said he decided to use one of the freestanding ERs owned by Physician Premier ER, so he could witness the patient experience offered by...
Tennessee-based Ballad Health dismissed Nathan Smith, MD, a cardiothoracic surgeon who invited then-CEO of Bristol Regional Medical Center Greg Neal to participate in a surgery without a medical license. Neal was in the operating room to observe the procedure, but upon Smith’s invitation, he...
Conducting an intervention with a practitioner who is impaired, disruptive, or performing poorly can be emotionally draining for even the most experienced physician leader. The process is made a bit easier if the leader is prepared. Therefore, plan, practice, and then carry out the intervention...
The CEO of Bristol (Tennessee) Regional Medical Center was asked to step down after health system officials learned he took part in a surgical procedure at the hospital.
Greg Neal, former CEO of Bristol and president of Ballad Health’s northeast market, admitted that he made the initial...
Recruiting has become big business for hospitals and group practices. Having said that, the most damaging communication breakdowns often occur between recruitment and credentialing staff, costing the hospital and the candidate time, money, and dignity. It is important that the recruiter and the...
Turning to an electronic medium for credentialing and privileging information comes with a transitional period. Consider credentialing process material, meetings agendas, minutes, delineation of privileges, rosters, etc. for electronic formatting to eliminate the need for extensive paperwork....
Turnaround times are critical. Everybody wants to know: Where is the information? What’s the hang-up in the process? Being able to definitively show that is critical, but also when you're talking about primary source verification, what are the elements that are taking so long to have returns?...
