Historically, members of the medical staff have been expected to donate time to the peer review process, including time as a proctor. However, in recent years, this compact has frayed. Physicians’ time is more valuable than ever before, and time committed to proctoring is money lost from the...
The individuals who review practitioner health issues will vary from organization to organization, and in the hospital setting, it is dependent on the structure of the medical staff. Many healthcare organizations have established a working committee specifically dedicated to matters of physician...
You’ve probably heard that part of being a good communicator is being a good listener, but it’s worth repeating. Listening is one of the most important skills leaders need to develop to communicate well and maintain relationships throughout the hospital.
Education and collaboration are the two words to keep in mind when MSPs work with outside entities. Successful MSPs foster strong relationships by continually educating themselves on requirements for their offices and how their office communicates with regulatory agencies. Many MSPs are often...
A best practice is to require an orientation for all leaders as they assume a leadership position. It is a mistake to assume that a physician, who previously held a leadership position, has the necessary understanding of what leadership is and means in your organization. The following 10 tips...
Failure to craft clear, targeted, and meaningful questions is one of the top pitfalls in credentialing. Although it’s difficult to pose questions that cover any and all conceivable disclosure situations, organizations should be as thorough as possible.
Matching the clinical privileges a practitioner requests to his or her demonstrated current competence is critical. To accomplish this goal, hospitals must develop and maintain a criteria-based privileging system that accurately defines the services currently offered by the facility and...
One of the key committees for many medical staffs is the peer review committee. This may either be a single committee for the entire medical staff whose members are appointed by the medical staff president, or several departmental committees whose members are appointed by either the medical...
For a long time, people thought there were only two leadership styles: autocratic and democratic. Democratic leaders were accused of being too soft and easy, while their autocratic counterparts were often called too tough and domineering. Today’s manager, however, is flexible and able to use...
MSPs and credentialing specialists often have the responsibility to make sure that all of the steps in the credentialing process have been executed in the processing of any particular application. This is a critical responsibility because plaintiff attorneys will often claim that missed steps...
