The Deming philosophy of management, developed by William Edwards Deming, PhD, has helped numerous organizations improve quality. Deming suggests organizations ask themselves some important questions before adopting any new technology or procedure.
Credentialing Resource Center Digest - Volume 9, Issue 27
On July 1, The Joint Commission published its revised standards, rationales, and elements of performance for 2009 online. Although no new standards have been added, The Joint Commission designed chapter overviews, standards, introductions, rationales, and elements of performance to make them...
Credentialing Resource Center Digest - Volume 9, Issue 27
At a recent Greeley Company national seminar, a physician leader asked me why peer review committees should use a case review scoring system. She had attended another organiation’s program, which advocated eliminating final case scoring and simply classifying cases with care issues as “referrals...
Credentialing Resource Center Digest - Volume 9, Issue 26
To provide physicians with critical patient satisfaction information, hospitalist programs should identify, measure, and collect the data that will be most useful. Although many hospitals turn to third-party organizations to help them develop systems for capturing patient satisfaction...
Credentialing Resource Center Digest - Volume 9, Issue 26
Independence enables physicians to exercise their clinical judgment and skills in the best interests of patient care. However, physicians are accountable to the governing board for all of their activities within the hospital.
Credentialing Resource Center Digest - Volume 9, Issue 25
The medical staff office is the public relations and information department for the medical staff, and sometimes even other hospital departments. In addition to producing newsletters or other publications, medical staff public relations may also include additional activities.
Credentialing Resource Center Digest - Volume 9, Issue 25
This is the last installment of my current series that defines the steps every new and experienced medical staff leader should take to be an effective medical staff president. Establishing the proper framework is essential to understanding where you are headed and what you and your team want to...
Credentialing Resource Center Digest - Volume 9, Issue 24
In the past, the stature of holding a leadership role in the hospital was reward enough for most physicians. For some, the greatest reward continues to be the sense of accomplishment that comes from influencing important issues, but others are looking for more.
