When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
The structure of the medical staff office (MSO) depends on the defined responsibilities and functions of the department and the number of full time employees. Define the tasks related to each function and the time required to complete each task. Based on the defined tasks and time, develop a...
MSPs are optimistic that their working conditions will go back to normal once the pandemic is over. Almost 70% of MSPs said they will return to working onsite when it is safe to do so.
The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare employees to use or share only the “minimum necessary” information they “need to know” to do their jobs. For example, a coder needs to look at the entire record of a patient’s hospital stay to apply all the...
The percentage of older adults who had ever participated in a telehealth visit rose from 4% in May 2019 to 30% in June 2020, according to the University of Michigan National Poll on Healthy Aging. However, the poll also found that these patients still considered in-office visits more effective,...
Performance evaluations for medical staff leaders do not have to be lengthy or intimidating. The evaluator should assess whether the leader successfully achieves the following.
Does your organized medical staff structure help or hinder the strategic development and mutual success of physicians and the hospital? A comprehensive medical staff development plan is incomplete without an analysis of the effectiveness of your medical staff structure and processes. The...
A Texas-based pathologist resigned after learning his employer charged his insurance company nearly $11,000 for a COVID-19 antibody test. Zachary Sussman, MD, said he decided to use one of the freestanding ERs owned by Physician Premier ER, so he could witness the patient experience offered by...
Tennessee-based Ballad Health dismissed Nathan Smith, MD, a cardiothoracic surgeon who invited then-CEO of Bristol Regional Medical Center Greg Neal to participate in a surgery without a medical license. Neal was in the operating room to observe the procedure, but upon Smith’s invitation, he...
