In the last installment, the medical staff model change initiative at Better Times Hospital hit the wall. The guiding coalition again sought counsel from John Kotter's Leading Change. It became apparent that in addition to the long haul, a short-term win was needed. The...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
Admitting fault and apologizing are skills that don't come naturally to many physicians, not because they are physicians, but because they are human, says Daniel O'Connell, PhD, master trainer and course manager at the Institute for Healthcare Communication in New Haven, Conn.
As part of President Obama's executive order "Improving Regulations and Regulatory Review," which aims to reduce unnecessarily burdensome rules, CMS has granted hospitals and medical staffs greater flexibility in several key areas. The updated Conditions of Participation (CoP)...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
Credentialing Resource Center Digest - Volume 13, Issue 29
When The Joint Commission (TJC) introduced the term focused professional practice evaluation (FPPE) five years ago, medical staff leaders and MSPs entered a period of uncertainty and confusion. Now, five years later, much has been learned and the confusion has faded. But...
