Because hospital quality programs traditionally focus on negative feedback, physicians don’t look forward to receiving feedback more often than absolutely necessary. Your organization will undermine its efforts to create a culture of continuous improvement if it provides infrequent feedback that...
Credentialing Resource Center Digest - Volume 13, Issue 30
This weekly column from The Greeley Company will address current issues in peer review, bylaws and governance, credentialing and privileging,and accreditation....
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
In the last installment, the medical staff model change initiative at Better Times Hospital hit the wall. The guiding coalition again sought counsel from John Kotter's Leading Change. It became apparent that in addition to the long haul, a short-term win was needed. The...
The U.S. District Court for the Western District of Virginia granted a plaintiff's motion to compel discovery of a hospital's fall prevention policies, training materials, and incident reports after a patient fell while his bed sensor was turned off and suffered injuries that...
The United States Government Accountability Office (GAO) recently conducted a study to examine the effect federal fraud and abuse laws have on hospitals' ability to implement financial incentive programs for physicians. Its findings, although not shocking, are notable: The...