Admitting fault and apologizing are skills that don't come naturally to many physicians, not because they are physicians, but because they are human, says Daniel O'Connell, PhD, master trainer and course manager at the Institute for Healthcare Communication in New Haven, Conn.
It is a situation that has replayed in hospitals for many years: a physician from one specialty wants to perform a procedure or apply for privileges that traditionally fall under the domain of another specialty. The physician applying for privileges might have the training and...
It is a situation that has replayed in hospitals for many years: a physician from one specialty wants to perform a procedure or apply for privileges that traditionally fall under the domain of another specialty. The physician applying for privileges might have the training and the qualifications...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
In mid-May, CMS released a final rule containing many changes to its hospital Conditions of Participation (CoP). There has been some confusion over the change allowing one governing body for a multihospital system. Some hospitals have mistakenly interpreted this to mean...
The United States Government Accountability Office (GAO) recently conducted a study to examine the effect federal fraud and abuse laws have on hospitals' ability to implement financial incentive programs for physicians. Its findings, although not shocking, are notable: The...
