Admitting fault and apologizing are skills that don't come naturally to many physicians, not because they are physicians, but because they are human, says Daniel O'Connell, PhD, master trainer and course manager at the Institute for Healthcare Communication in New Haven, Conn.
A rash of cases in 2012 have piqued the interest of healthcare systems and legal experts on the matter of peer review protections. These cases serve as a timely reminder that medical staff services departments should take some time to review their procedures and ensure they are...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
It is a situation that has replayed in hospitals for many years: a physician from one specialty wants to perform a procedure or apply for privileges that traditionally fall under the domain of another specialty. The physician applying for privileges might have the training and...
Hospitals and physicians spend millions of dollars in legal fees, along with years of litigation and court hearings, on medical malpractice suits. What if you could wipe that all way with a simple, sincere apology?
The U.S. District Court for the Western District of Virginia granted a plaintiff's motion to compel discovery of a hospital's fall prevention policies, training materials, and incident reports after a patient fell while his bed sensor was turned off and suffered injuries that...
