When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails.
Credentialing Resource Center Digest - Volume 9, Issue 29
This month, we begin a new eight-part series written by Donna K. Goestenkors, CPMSM, a credentialing and privileging consultant with The Greeley Company, a division of HCPro, Inc. in Marblehead, MA. The first installment of this series addresses choosing the right technology to meet the needs of...
Credentialing Resource Center Digest - Volume 9, Issue 29
Congress last week overrode a presidential veto of the Medicare Improvements for Patients and Providers Act of 2008—a bill that included a provision that changed The Joint Commission’s deeming authority status with the Centers for Medicare & Medicaid Services (CMS).
Credentialing Resource Center Digest - Volume 9, Issue 28
The Deming philosophy of management, developed by William Edwards Deming, PhD, has helped numerous organizations improve quality. Deming suggests organizations ask themselves some important questions before adopting any new technology or procedure.