Heard and Seen in Austin: Day One

“What we’re starting to see across the country is a slow—but what I predict will be a steady—implosion of the organized medical staff.”

Todd Sagin, MD, JD, on the evolving—but ever-important—work of MSPs and medical staff leaders.


“Our department is short staffed.  We do the best we can do.”

- Sally Pelletier, CPMSM, CPCS, as Kay Oss, an overworked MSP during the opening skit.


“I am a much better physician because of my involvement with credentialing.”

- James J. Fitzgibbon, MD, discusses the importance of the work of the medical staff office in his acceptance speech as the winner of the 2017 CRC Medical Staff Leader of the Year Award.


During the Medical Staff Applications: Pink Flags versus Red Flags session, Carol Cairns, CPMSM, CPCS, and an attendee discussed how an average peer reference could be a pink flag.
Attendee: We had a doctor who had just come out of a fellowship and he had four peer references. Three were good and one program director said he was average. When we called him, he said, “Well of course he is average. He just came out of training.”
Cairns: What is the key there? You CALLED the reference to follow up why he rated the fellow as average.

In the mood for even more conference highlights? Check them out here and here.

Found in Categories: 
Credentialing, Privileging