Credentialing Resource Center Digest - Volume 8, Issue 34

Ask the Expert: How should medical staffs document and retain proctoring results?

September 6, 2007

Proctors should be required to complete formal documentation of their activities and findings. If the hospital pays the proctor for services, then detailed time records are advisable. In any case, the proctor should be asked to complete a structured report outlining the findings of his or her...

Credentialing Resource Center Digest - Volume 8, Issue 34

Strengthen your disruptive behavior policy

September 5, 2007

Dear medical staff leader:

One of the most frequent questions I have heard over the past several months has been how to develop a policy pertaining to disruptive physician behavior. Although ways to address this issue differ from one hospital to another, a solid policy will always have...

Credentialing Resource Center Digest - Volume 8, Issue 33

Ask the Expert: What does ’zero-tolerance’ policy mean?

August 29, 2007

Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly it entails. This confusion is because this phrase has been defined as strict and less strict.

The strict definition implies that a single...

Credentialing Resource Center Digest - Volume 8, Issue 33

Tip of the week: Physician roles in the hospital organization

August 29, 2007

Physician leaders must understand their organizational roles. They must help colleagues understand the authority and responsibilities of each physician leader. They also must coach colleagues to examine carefully their own organization roles. Keep in mind that understanding the limits of...

Credentialing Resource Center Digest - Volume 8, Issue 33

Medical Staff Culture- Part 1

August 29, 2007

Dear medical staff leader:

What is your medical staff culture? The answer is more important than you think.The true measure of an organization's culture is how people behave within the organization. In some medical staffs, the behavior is generally consistent with the stated mission,...

Credentialing Resource Center Digest - Volume 8, Issue 32

Ask the Expert: Can the Internet be used to get additional information on a medical staff applicant?

August 22, 2007

Entering the applicant's name into a search engine such as Google (www.Google.com) can yield surprising results. Occasional behavior lands physicians in the media, either because of a civil or criminal litigation. Although information discovered on the...

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