Central verification office (CVO) performance metrics are helpful measures of credentialing and privileging activities performed. They indicate whether CVOs have achieved the expectations of customers and internal stakeholders. Traditionally, metrics are thought of as focusing only on financial...
One of MSPs’ most important duties is educating others regarding the processes and the status of the work that lies before the medical staff office (MSO). This includes communication throughout the organization and involves MSO staff, physician leadership, and senior management. Without...
It is no secret that many physicians struggle with EHRs, particularly when they are first implemented at a hospital. In fact, EHRs are one of the highest stressors reported in group surveys of physicians. When physicians at Southern California Permanente Medical Group...
During the past 15 years, physician leaders have often expressed a desire to make peer review more positive. Key practices that allowed for this shift were the increased standardization of case review and the use of aggregate data that increased the inherent fairness of peer review, recognizing...
