Tell a story

For Dr. David Feinberg, personal connection and a penchant for narrative underpin effective healthcare leadership. In a recent interview with Forbes, the celebrated president and CEO for Geisinger Health, a 12-hospital system based in Pennsylvania, likened himself to a “chief storytelling officer.” This perspective is evident in his decision to open board and leadership meetings with a guest appearance from a patient or an excerpt from a patient letter. Read the Forbes article for four additional Feinberg-tested leadership strategies.