Beginning June 1, the Massachusetts Board of Registration in Medicine is requiring all physicians applying for or renewing a medical license to undergo two hours of training on implicit bias (i.e., the unconscious prejudices and mistaken beliefs an individual may hold toward gender, race,...
In preparation for performance conversations, consider developing a formal training program for medical staff leaders, particularly for those who haven’t yet had the experience of delivering feedback. Create a concise and relevant curriculum that incorporates classes with both clinical and...
The story of Michael Swango, the physician currently serving a life prison sentence for poisoning his patients and colleagues, motivated numerous medical executive committees to conduct background investigations on all medical staff applicants. Such practices allow medical staffs to identify...
Like many medical staff leaders, Susan Diaz, CPCS, CPMSM, has seen her share of whirlwind changes since early 2020 due to the COVID-19 pandemic. Diaz, who serves as medical staff director at NewYork Presbyterian (NYP) in New York City, says the move to remote work for her...
What do you do when a physician exhibits behavior outside of the norm? Consider this scenario:
A hospital had a skilled internist who had been reported for unprofessional, rude, or otherwise discourteous behavior six times in the last three months. The physician has been a member of the...
A medical staff cultural diversity committee chair shares "five everyday lessons from Buddha" that he sent to all hospital managers and medical staff leaders at his organization. Your medical staff leaders may also benefit from these lessons. Take a look.