When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
When physicians are given feedback data regarding outcomes, a common response is “My outcomes are worse because my patients are sicker.” This concern is legitimate and should be addressed by...
How often have you heard it said that a medical staff leader was selected because he or she was not at a particular meeting? If the physician had been present at that meeting, he or she would have likely declined the invitation to become involved with leadership for a number of reasons: lack of...
It can be difficult sometimes to justify holding meetings. But they are an important tool for communication in any organization, especially healthcare institutions. The following are some effective ways that the medical staff services office can support meeting efficiency.
Requests for leaves of absence have become more common in recent years, and it is important for medical staffs to have clear policies regarding their use. A member of the medical staff may request a leave of absence for personal reasons (e.g., the birth of a child, illness of a family member,...
In some form or another, almost every practitioner has either heard of or been involved in a privileging criteria dispute. Fortunately, there are ways to resolve the situation—or to avoid it altogether.
