Heard this week at the National Provider Enrollment Forum
This week, Credentialing Resource Center's sister brand, Decision Health, hosted the National Provider Enrollment Forum. Here are some of the most notable quotes from our speakers, who comprise various roles and levels of expertise in enrollment and medical staff services. For more information about our upcoming event, the National Provider Enrollment Virtual Event, click here.
"If you’ve enrolled one provider, you’ve enrolled one provider, because each is different."
Jenny Jackson, EdD, MBA, CPMSM, CPCS, FMSP
"When you skip a step in your credentialing process … you are putting your facility at risk."
Stephanie Russell, BS, CPMSM, CPCS
"Your database is your source of truth for your organization. You have to painstakingly gather, maintain, and protect it."
LaShawna Brown, CPMSM, CPCS
"There’s a golden rule to call [payers] 2-3 times because you’ll get 2-3 answers."
Larry DeHoyos, CPCS, PESC
"Most problems with most businesses is when credentialing and privileging isn’t done right."
David Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP
"You’ve got to do independent research. I think that is something we do so well on the credentialing side and on the provider enrollment side."
Donna Goestenkors, CPMSM, EMSP
"Your credentialing database is the best communication tool that you have."
Amy Niehaus, MBA, CPMSM, CPCS
"You’ve accumulated knowledge that others in your organizations dare not dream."
Mathieu Gaulin, CPMSM, CPCS
"Credentialing by proxy is such a beautiful thing."
Rachelle Silva, BBM, CPMSM, CPCS
"It’s difficult to win an appeal but sometimes you have to appeal due to the financial impact."
Todd Selby, JD, on CMS-855 form rejections
"We have seen a stampede of people who left healthcare because it was too much. So we are sitting here resilient."
Nicole Keller, MSHM, CPHQ, CPHIT, CSM