Involve MSPs in medical staff orientation

The Medical Staff Office Manual: Tools and Techniques for Success is an on-the-job desk reference for new and experienced MSPs. This book is a comprehensive guide that maps every aspect of the medical staff office, from credentialing and privileging physicians to querying other facilities for practitioner information and effectively collaborating with physician leadership.

One of the elements MSPs and physician leadership should collaborate on is orientation for new medical staff members. MSPs should work with the president of the medical staff, the vice president of medical affairs, and the credentials committee to create an orientation process and content that best suits an organization. The medical staff office may be charged with helping to orient new members of the medical staff or assisting other departments with this process. The process includes providing the new staff member with the necessary paperwork or electronic resources for everything from getting a hospital ID to reserving operating rooms, to getting a parking place or garage sticker, to using the electronic health record. MSPs may also be responsible for introducing the new practitioner to other members of the medical staff and hospital employees, and showing him or her around the facility.

For more tips on setting up an orientation for medical staff members, pick up your copy of The Medical Staff Office Manual: Tools and Techniques for Success.