Healthcare institutions seeking to execute efficient, high-caliber credentialing and enrollment processes must enlist high-performing professionals. All too often, however, there are no specific job...
As a medical staff leader, you most likely had to deal with situations that required new nonclinical skills. This may have included conflict management, leading change/performance improvement initiatives, or learning more about your personality style and finding more effective ways to...
Credentialing Resource Center Journal - Volume 27, Issue 6
Central verification office (CVO) performance metrics are helpful measures of credentialing and privileging activities performed. They indicate whether CVOs have achieved the expectations of customers and internal stakeholders. Traditionally, metrics are thought of as focusing only on financial...
One of MSPs’ most important duties is educating others regarding the processes and the status of the work that lies before the medical staff office (MSO). This includes communication throughout the organization and involves MSO staff, physician leadership, and senior management. Without...
Credentialing Resource Center Journal - Volume 27, Issue 4
Like most who go into medical staff services, Cassie L. Kana, CPMSM, CPCS, didn’t know what the field entailed until she got into it. But it didn’t take her long to realize that she had found the right career.
Credentialing Resource Center Journal - Volume 27, Issue 3
The Supreme Court of Alabama (The “Court”) denied a hospital’s petition to overturn a circuit court’s order compelling the hospital to turn over documents related to a radiological technician accused of sexually assaulting patients. The Court found that the hospital was unable to meet the...
It can be an MSP’s worst nightmare, the dreaded Foreign Medical Graduate (FMG), an applicant who’s diploma and credentials may not even be in English. Obviously, the way they are credentialed is different, unfortunately the specific process remains rather elusive to those without extensive...
Credentialing Resource Center Journal - Volume 26, Issue 12
Representatives from The Joint Commission, URAC, DNV GL, the Healthcare Facilities Accreditation Program (HFAP), and the National Committee for Quality Assurance (NCQA) took the stage at the 2017 NAMSS Educational Conference & Exhibition in October to share what they have learned from the...
A common challenge for hospital leaders is engaging hospitalists in medical staff processes and functions, such as serving on committees, participating in quality improvement initiatives, developing privileging criteria, and so forth. They want this group of practitioners to become more involved...
Credentialing Resource Center Journal - Volume 26, Issue 11
Hey MSPs, we need to let go of Michael Swango; we have a new poster child for dangerous doctors! His name is Christopher Duntsch, MD. Duntsch was a neurosurgeon who allegedly botched surgeries in the Dallas area in 2012 and 2013, killing or maiming up to 35 patients. How did this happen? How did...
