Physicians may claim that the data used to carry out peer review is invalid. This is a claim that many medical staff leaders have heard. It is true that the discovery of even the slightest inaccuracy will invalidate the entire performance report in the minds of some physicians. They will assume...
President Donald Trump’s recent executive order (EO) placing limits on the diversity training that federal employers and contractors can offer is raising concerns of a chilling effect on employers’ diversity, equity, and inclusion efforts. The order, released on September 22, was referenced...
In a recent Massachusetts General Hospital webinar, Neil Naik, MD, emergency medicine simulation education director at Weill Cornell Medicine in New York City, offered physicians suggestions on how to improve their bedside manner as they transitioned to providing care via telemedicine, which for...
When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
Credentialing Resource Center Journal - Volume 29, Issue 9
A healthcare organization’s culture is what drives behavior, which in turn drives outcomes. If the organization as a whole has embraced a culture that encourages adverse-event reporting without punitive consequences, while at the same time requiring the assumption of responsibility when an...
The #MeToo movement has encouraged a wide range of industries that once looked at sexual harassment as “part of the job” to start taking steps to improve working conditions. Healthcare is among those industries that are not only finally recognizing the extent of the problem but looking for...
