What is the best way to deal with disruptive behavior? Conduct the initial intervention when medical staff leadership has decided to proceed beyond just providing routine feedback. If you feel that the physician will refute the accusations, come armed with data. If the physician...
Overreacting to a letter of complaint from a member of your medical staff may simply exacerbate a situation. Consider the following: A frustrated...Read More »
Sometimes well-intentioned medical staff leaders limit their effectiveness by confusing disruptive behavior with impairment. If an underlying...Read More »
When granting temporary privileges, organizations should have policies that clearly outline their pre-established criteria. Although expediting the process is important, MSPs must ensure that each practitioner’s current clinical competence is verified to protect patient safety and avoid...
Understanding what the NPDB considers an investigation is very important because several of the updates clarify reporting requirements when a...Read More »
How often have you heard it said that a medical staff leader was selected because he or she was not at a particular meeting? If the physician had...Read More »